Privacy policy

Effective Date: 10/29/25
Website: www.fortunata.studio

Fortunata Studio (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book an appointment, or otherwise interact with us online or in person.

By using our website or providing personal information to us, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services, including:

Personal Information

  • Contact details (name, phone number, email address)

  • Appointment details (preferred artist, tattoo design notes, availability)

  • Billing information (payment details, billing address — processed securely through third-party payment processors)

  • Identification (for in-person appointments to verify age and eligibility)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address, browser type, and operating system

  • Pages viewed, time spent, and referring website

  • Cookies and similar technologies (for analytics and performance)

2. How We Use Your Information

We use collected information to:

  • Schedule and manage appointments

  • Communicate with you about bookings, changes, and confirmations

  • Process payments and send receipts

  • Improve website functionality and user experience

  • Send marketing updates or promotions (only if you’ve opted in)

  • Comply with legal obligations and studio health regulations

We will never sell or rent your personal information to third parties.

3. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, analyze website traffic, and understand visitor behavior. You can control or disable cookies through your browser settings; however, some features of the website may not function properly without them.

4. Sharing Your Information

We only share your information in limited circumstances:

  • Service Providers: With trusted third-party vendors (such as tattoo artists, booking platforms, payment processors, or email providers) who perform services on our behalf.

  • Legal Compliance: When required by law, regulation, or legal process.

  • Business Operations: If the studio undergoes a merger or business transition, your information may be transferred as part of that process.

All third-party partners are required to handle your data securely and in compliance with applicable laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While no online system is completely secure, we take all reasonable precautions to safeguard your information.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

If you wish to have your information deleted, please contact us at contact@fortunata.studio.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal information

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (“right to be forgotten”)

  • Withdraw consent to marketing communications at any time

To exercise these rights, please email us at contact@fortunata.studio.

8. Email & SMS Communications

If you join our mailing list or provide your contact information, we may send you updates about studio events, guest artists, and promotions.
You can unsubscribe or opt out at any time by clicking “Unsubscribe” in our emails or replying “STOP” to text messages.

9. Third-Party Links

Our website may contain links to external sites or social media platforms. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their policies before sharing personal information.

10. Children’s Privacy

Our website and services are intended for individuals 18 years or older. We do not knowingly collect or store personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Effective Date.” Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Fortunata Studio
121 W. Pacific Ave. Suite #400 Spokane, WA 99201
Email: contact@fortunata.studio
Phone: (509) 960-8974